|
Just as no two patients are alike, neither are their
visits with us. Each visit may deal with a different aspect of
a problem and conditions can change over time. We individualize
our visits to the needs of the patient and we try to stay on schedule
as much as possible.
The two main types of visit are the first assessment
and the return visit. The first assessment may take up to a couple
of hours, including the different evaluations and the patient
teaching session at the end of the visit, when appropriate. The
return visit is a more compact encounter, usually lasting about
twenty minutes to a half-hour.
The First Assessment
A typical first visit deals with the patient's
general health and how it is affected by their neurological problem.
In general, the patient is first interviewed by the RN to gather
the large amount of information needed for the general health
profile as well as a very detailed discussion that characterizes
the symptoms and how they impact on the patient's life. Next,
the patient sees the neurologist who reviews and revises the intake
information and continues the discussion of the patient's problem.
He will review all available medical records, patient diaries,
tests, etc. and perform a detailed neurological examination. He
will discuss the diagnosis with the patient and significant other
and make treatment recommendations. The treatment plan is then
explained to the patient in a personalized teaching session with
the clinical nurse. A note describing the findings and treatment
plan is then sent to the patient's referring physician if desired.
The receptionist can call for missing records
or test results. The nurse looks through the patient's medication
list or pharmacy printout or look at each medication bottle the
patient has brought in and enter the medication and doses into
the computer. Past medical history is pieced together from records
brought by the patient and all pertinent test data is entered
into the database. The nurse then reviews and corrects all this
information in the context of the patient's problem. The neurologist
then reviews the assessment and launches into detailed questions
and clarifications of the information in the computer. The physician
reviews all x-ray films and additional data and performs a detailed
neurological examination. Findings are entered into the computer
and we discuss assessment with the patient. All of this information
becomes part of the electronic medical record.
The completed consultation is faxed to the other
physicians designated by the patient and the prescriptions and
test requests are printed out. A multiple page instruction sheet
is automatically printed out and used in the patient teaching
phase of the visit. This is the plan for the patient to follow
until the next visit.
The Return Visit
When a patient returns to the clinic, the nurse
will obtain information describing any problems that arose since
the last encounter and ask detailed questions about the symptoms,
toleration and effectiveness of the treatment and any pertinent
health issues that may have developed. The neurologist then will
review test results, reexamine when appropriate and make changes
in the treatment plan. The Nurse Practitioners will similarly
evaluate and manage the patients within our practice parameters.
We ask our patients to describe their progress,
experience with our medications and how often each medication
is used. We need to know about any other health problems that
may have come up in the meantime. Please bring the names of any
new medications or the actual bottles if new medications have
been prescribed by your other physicians since the last visit.
We will then review your response and make further
adjustments to the treatment plan. Remember, it sometimes takes
a few tries to get a medication that is effective and well tolerated,
so please be patient with us during this process. At the end of
the encounter, we will again generate a detailed written plan
and the nurse will go over it with you.
After all encounters, the patient is given typed
instructions with medication information, test descriptions, etc.
A registered nurse is available during office hours to handle
all patient phone calls, and all these are discussed with the
neurologist and communicated back to the patient.
Our office visits are sometimes very much like
a meeting. Certainly, we examine the patient when appropriate
and write prescriptions but our visits are more than that. They
are often a meeting between the patient and family members, the
nurse practitioner or the RN and the neurologist. We believe that
the treatment recommendations need to be acceptable to all parties
or the plan will not be successful, so we discuss it on a regular
basis during scheduled visits.
|